| Book 1 |
Leadership & motivation - Working with & developing others |
| 2-3 |
Introduction, Leadership Mind-Map - developing leadership capability |
| 4-5 |
Qualities & responsibilities of leaders - model & write-up |
| 6-7 |
How we get people to do things - model & write-up |
| 8-9 |
Dealing with people found in organisations - model & write-up |
| 10 |
The qualities of leadership - exercise |
| 11 |
A pragmatic approach to motivation - model & write-up of model |
| 12 |
What makes people feel valued & what excites them |
| 13 |
Questions to ask in a Coaching Process |
| 14 |
How I`m viewed by myself & others - Johari Window |
| 15-17 |
Giving & receiving feedback and using questions effectively |
| 18 |
Working with others/ knowing who's who - model & write-up of model |
| 19 |
How we deal with situations as managers - model & write-up of model |
| 20 |
Spinning Top model of Problem Solving - model & write-up of model |
| 21 |
Negotiation framework - Getting to "Yes" - model & write-up of model |
| 22 |
Negotiation details - Getting to "Yes" - model & write-up of model |
| 23 |
How we handle conflict - model & write-up of model |
| 24 |
Developing ourselves - models & write-up of models |
| Book 2 |
An Introduction to Organisational Change & Teamwork |
| 2 |
An introduction to Organisational Change |
| 3 |
People involved in the change process |
| 4-7 |
7 - Stage change model - the context, outline, activities & references |
| 8-9 |
Castle & Battlefield model - What individuals want when faced with change |
| 10 |
Behaviour patterns that occur as people go through change |
| 11 |
The Learning Organisation - Functioning body vs malfunctioning body |
| 12 |
Influencing for change... building the vision exercise |
| 13-15 |
Teams - An introduction & Belbin`s Team Roles |
| 16 |
Questionnaire to check how well team members work together |
| 17 |
Dealing with people in meetings |
| 18-19 |
The Team assess the Leader & What team members want from a leader |
| 20 |
Developing understandings among team members exercise |
| 21-22 |
Problem Solving - Circle Chart, team agreements & ground-rules |
| 23-24 |
The Football Pitch Exercise and helping teams develop their effectiveness |