| Articles and Downloads |
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| 1. That's not what I meant |
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| Clinicians are becoming increasingly concerned at the potential risks of ambiguity and poor communication, especially when trying to maintain continuity of care across shifts. Jo Cumming and Mark Bradbury share their experience of bringing about improvements |
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article (PDF format)
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| 2. The Power of Pictures |
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| We are often seduced by the ease of words as we try to communicate with others in development situations. This article explores the use of pictures to tap into areas that words sometimes fail to reach! |
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article (PDF format)
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| 3. Realism in organisations |
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| An article that looks at the people we find in organisations and how we need to deal with these different types in ways appropriate to what drives them |
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article (PDF format)
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| 4. It takes two to tango |
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| An article Ian wrote way back in 1994 being fascinated by when people collaborated to run a programme the only consideration was how they would split up the content! This is a practical look at how to share process |
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article (PDF format)
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